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Benefits
Resident Pro has a great visual layout and feel to it with lots of useful 'icons'. Supporting help topics are available for every screen with a single press of a button (F1). SAVES TIME Make bookings on the Reservation Chart and Resident Pro cleverly uses the information about the guest time and time again - for repeat stays, letters, invoices, forecasts, restaurant lists, housekeeping lists, guest history etc.
Access Resident Pro from a network* of computers around the hotel. MAXIMISES REVENUE
Provisional rooms are clearly highlighted in Red, and Tentative bookings Blue - this prevents "no shows" Highlights special dates on the Reservation Chart to remind users to sell at higher rates. Takes food orders, and tracks table numbers and waiting times. Using a fast easy-reload receipt printer, this will save money on expensive multi-part order pads. Orders are entered directly onto guest bills in "real-time" to prevent any sales items from being missed off the bill, when bits of paper go missing. Why not use call logging to automatically add calls to invoices? Tracks debtors, for chasing up late payments. INCREASES OCCUPANCY Easily moves bookings around the chart to allow for other bookings to be placed.
You can take control of selling your rooms on the internet from your own website, bringing you more direct sales. Past, present and future advertising reports, together with the takings reports, and "heads on beds" figures, allows for proper analysis of how business is generated. This is extremely helpful when planning advertising budgets and setting tariffs. REDUCES MISTAKES ACCOUNTABLE
Sets up your "individual" hotel rooms, policies, tariffs, menus, standard letters, account categories etc. Tracks the popularity of all your stock items, for example, bottle of bin no. 22, lobster, etc. You can set up the system so that when you add a bottle of wine to an invoice, it is automatically deducted from stock. Prints a full stock list for stock counts, or re-order lists for the supplier.
CUSTOMER SERVICE Wouldn't it be nice to remember when the customer last visited? Simply display the database with a single press of a button (F2), and find "repeat stays" quickly by postcode, surname or company address. You can export the database of all your "past stays" to produce your own filtered mailshots to encourage repeat business or special events. Keeps as many address books as you wish, including a book for brochure enquiries (F6) so that you can find people or companies that are not on your database.
With the built-in Function Diary, Resident Pro takes forward bookings for your non-residents - produces itemised invoices, and keeps a loyalty points membership for non-resident restaurant diners. Invoices can be printed out to show how many points have accrued. VALUE FOR MONEY Resident Pro is not the kind of system you will want to stop using after a year. While other systems have just a few key benefits, Resident Pro software is more versatile - giving independent hoteliers a complete hotel software package for now, and for the future. Versatile and easy to use, this software could be the best investment you will ever make for your hotel. Independently marketed through the internet, resellers, and "word of mouth", the Resident Pro package represents outstanding value for money. |
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Resident Pro takes advantage of the Windows based "point
and click" technology, allowing bookings to be made and manipulated, so easily.
Eliminates duplication of so
much work, to free more time to spend as you choose. For example, the daily
balance, deposit handling, and banking procedures become automatic.
Resident Pro automatically highlights
"Provisional" rooms, checkouts, and special requests. Any
newspaper orders, flowers, and "champagne in room" orders are met,
and never missed off the bill.
Highlights special rooms that are allotted to 3rd
party booking services, and they will be automatically released back to you
if they are not let. 
Who do you ask about a booking taken on 15th June, or an
invoice paid on the 17th April? Resident Pro logs all deposits and invoices
with a date, time and the initials of the user.
Why not add a CashDrawer*
to turn your computer into a virtual till? It's makes "cash handling" more
secure - available direct from specialist hardware suppliers.
A built in town spellchecker
helps users to ensure their
letters are accurately addressed. Standard letters can be setup to save
time. Correspondence may be saved to file so that users can review the
letters at a later date, should the need arise.
